Privacy Policy

Neon Arcade is based in New Zealand and handles personal information in line with the Privacy Act 2020.

What we collect

• Newsletter: your email address, the date and time you subscribed, where on the site you signed up, and the consent wording you agreed to.
• Accounts (when launched): your email address, display name and the game progress, notes and preferences you choose to save.
• Purchases (when launched): your email address, what you bought and the order amount. Card payments are processed by our payment provider. We never see or store your full card details.
• Neon AI (when launched): the questions you ask and usage counts, so we can provide the service, apply fair-use limits and improve answer quality.
• Technical data: basic, privacy-friendly analytics and security logs, such as approximate request counts used for rate limiting.

How we use it

We use your information to provide the services you ask for, to send emails you have consented to, to keep the platform secure, and to understand which content is useful. We do not sell your personal information.

Service providers

We use trusted providers to run Neon Arcade, for example for hosting, database, email delivery, payments and AI processing. Some of them may store data outside New Zealand. We choose providers with appropriate safeguards and list them in this policy before each service goes live.

Your choices

• Every newsletter includes an unsubscribe link.
• You can ask to access or correct your personal information at any time.
• You can ask us to delete your account and associated data.

Security

Personal data is protected with access controls, including row-level security, so each user can only access their own progress and notes. Secrets are never exposed to the browser.

Contact

For privacy questions or requests, contact Neon Arcade. You can also contact the Office of the Privacy Commissioner (privacy.org.nz).